Services

Next Generation Communications Solutions

 

DELIVERING EXCEPTIONAL UNIFIED COMMUNICATIONS AND COLLABORATION

•Business Voice Solutions

•Rich Suite of UCC Services

•Custom Installation, Delivery & Support

•Unparalleled Service Uptime

Cloud Based PBX

Verge VoIP offers a comprehensive suite of cloud telephony solutions to increase
productivity at every business level.


•Hosted Call Center Solutions
•Predictive Dialer and SMS
•Smartphone iPad | Tablet Apps
•Soft Reception Console
•IP Fax Solutions
•Virtual Office Attendant

•Web Meeting with Video
•CRM | MS Outlook Integration

•Easy to use Web Portals

•Voicemail to Email with Transcription

•Call Accounting and Call Recording

•Disaster Recovery Built in

•Powerful and Cost effective!

Web Meeting

Delivering online presentations, conducting audio and video conferencing or simply using desktop screen share for IT support is simplified with the Verge VoIP Web Conferencing platform. Instantly conduct meetings and add participants on the fly, all on your personal branded landing page without any messy plugins or downloads. Impress your clients and offer better business solutions with Verge VoIP Web Conferencing technologies.

•Web Presentations
•Audio Conferencing
•Multi-Presenter Seminars
•Multi User Video
•Remote Desktop Supporting
•White Boarding
•Desktop Sharing
•Branded Landing Pages

Call Center Solution

Our call center solutions have been developed to deliver the highest quality hosted call center experience to small and medium sized businesses without the significant upfront capital investment. Call centers are configured and managed through the Verge Voip browser based portal providing end users direct access to advanced, real-time reporting on a wide range of metrics. With easy access and visibility into the performance of their organization, supervisors can monitor their call center queues and manage call flow at a glance using the statistics grid found on the portal home screen.

Smartphone App

With Verge VoIP Softphone, our smartphone app brings the ultimate connectivity to your business phone extension. Twin your smartphone, iPad or tablet and take your desktop phone extension with you anywhere and get the mobility and productivity you demand in today’s competitive environment.

•FREE download from APP Store and Google Play
•All PBX functionality available
•Switch calls from app to desk to mobile on the fly
•Call recording available
•Access user portal and settings.

Soft Receptionist Console

The Verge VoIP Voice Operator Panel is perfect for large organizations that wish to omit the clutter of reception phones with multiple expansion modules.
The Soft Receptionist Console provides full extension status monitoring (ringing, busy, available) with calls details and call interception. This advanced software switchboard and attendant console is fully translated in English, French, Spanish, German, Italian, Dutch, Danish, Turkish, Russian and has all the drag and drop features required to operate an effective
receptionist environment.

 

Virtual Fax

With Verge VoIP IP FAX solutions, get a little or get a lot, the choice is yours and either way, the quality is always superb! All Verge VoIP DIDs are T.38 compliant with awesome fax delivery from 2 to 500 pages!


•Inbound only - PDF 2 Email
•Traditional Fax to Fax Outbound
•Fax - Store - Forward Solution
•HIPAA Compliant